Event Profile

Handling Hostile Questions While Standing Your Ground 08/31/2021

August 31, 2021
Not available
Given the open nature of school board meetings and the contentious issues addressed, knowing how to handle hostile questions and comments in the horseshoe is a key success skill for board members. This skill is about treating the question and questioner with respect and thus earning respect as a leader. The skill makes it easier for others to hear your perspective, without changing or softening your point of view. This session will introduce a method for handling hostile questions and invite members to practice handling hostile questions in break-out groups. Jim Bolton, a consultant, trainer, and executive coach from Ridge Training, will present.

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